A young man I used to work with in the prison system once asked me if I liked helping offenders. My honest reaction was of disgust. Not that he had asked me the question, but because that is honestly what he thought my team and I were doing. I replied that we do not help offenders, because the phrase itself is off-balance. To have labelled him an 'offender' was to overlook the person he is, and on some level means we see a difference between him and me. A hierarchy. An 'us' and 'them' thought process, and this is not the work we do, or ever wish to do.